Service Status
Some systems are under maintenance.
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Customer Portal
OperationalLast updated 2026-10-22 08:11:42
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nbn Internet
Please see nbn's official outages page for the latest updates: https://www.nbnco.com.au/support/network-status
OperationalLast updated 2026-10-22 08:13:56 -
Summit Internet
Please see Summit Internet's official outages page for the latest updates: https://status.summitinternet.com.au
OperationalLast updated 2026-10-22 08:16:16 -
Vocus - Vision Networks Internet
See the following link for Vocus outages - https://www.vocus.com.au/help-and-support/outages
OperationalLast updated 2026-10-22 08:15:59 -
ASN Telecom Internet
OperationalLast updated 2026-10-22 08:15:43 -
SUPA Networks Internet
Please see SUPA Networks' official outages page for the latest updates: https://portal.supanetworks.au/network-status
OperationalLast updated 2026-10-22 08:15:28 -
Neoloop - VostroNet Internet
Under maintenanceLast updated 2026-10-22 08:15:09 -
Neoloop - Frontier Networks Internet
Under maintenanceLast updated 2026-10-22 08:14:52 -
Neoloop - Lynham Networks Internet
Please see Neoloop's official outage page for the latest updates: https://status.neoloop.com.au/
Under maintenanceLast updated 2026-10-22 08:14:33 -
Opticomm Internet
Please see Opticomm's official outages page for the latest updates: https://www.opticomm.com.au/outages/
OperationalLast updated 2026-10-22 08:14:15
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SIP Trunks
OperationalLast updated 2026-10-22 08:12:26 -
Cloud Hosted PBX
OperationalLast updated 2026-10-22 08:12:09
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Optus Wholesale Mobile SIM / Mobile Voice
OperationalLast updated 2026-10-22 08:13:20 -
Telstra Wholesale Mobile SIM / Mobile Voice
Please see Telstra's official outages page for the latest updates: https://www.telstra.com.au/outages
OperationalLast updated 2026-10-22 08:13:05
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Melbourne Core
OperationalLast updated 2026-10-22 08:10:43 -
Sydney Core
OperationalLast updated 2026-10-22 08:11:29 -
Perth Core
OperationalLast updated 2026-10-22 08:11:10 -
Brisbane Core
OperationalLast updated 2026-10-22 08:11:01
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Planned maintenance
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
1 week ago 2026-10-19 07:23 UTCThe Network Operations Team will perform Planned maintenance at the address below:
6 Essex Street, Prahran VIC 3181
The maintenance will commence and end at the provided times below:
Start: Thursday, 29th October, 7:00 AM AEDT
End: Thursday, 29th October, 10:00 AM AEDTDuring this time users may experience a loss of connectivity up to 1 Hour.
19 minutes ago 2026-10-28 20:00 UTCMaintenance is now in progress
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
17 hours ago 2026-10-28 03:12 UTCThe Network Operations Team will perform Urgent maintenance at the address below:
2-6 Retreat Drive, Penrith, NSW 2750
47-51 Preston St, Jamisontown, NSW 2750
10-16 John Tipping Grove, Penrith NSW 2750
115-119 Derby St, Penrith NSW 2750
2 Retreat Drive Penrith NSW 2750The maintenance will commence and end at the provided times below:
Start: Thursday, 29th November, 7:00 PM AEDT
End: Thursday, 29th November, 9:00 PM AEDTDuring this time users may experience a loss of connectivity up to 30 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
2 weeks ago 2026-10-11 02:34 UTCAn Upstream Provider will perform Planned maintenance at the address below:
32 Baden Powell Street, Maroochydore, QLD, 455
The maintenance will commence and end at the provided times below:
Start: Friday, 30th October, 12:00 AM AEST
End: Friday, 30th October, 6:00 AM AESTDuring this time users may experience a brief loss of connectivity up to duration: 15 minutes
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD, NSW, VIC, WA, SA, ACT
Source: Neoloop's status page
2 weeks ago 2026-10-12 07:52 UTCThe Enterprise Systems Team will perform a Planned Maintenance on the Phone System
The maintenance will commence and end at the provided times below:
Start: Saturday 31st October, 8:00 AM AEST (9:00 AM AEDT)
End: Saturday 31st October, 9:00 AM AEST (10:00 AM AEDT)During this time if you are unable to reach on the usual number, kindly contact on +61 2 8376 4970
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
2 weeks ago 2026-10-09 22:51 UTCThe Network Operations Team will perform Planned maintenance at the address below:
160 The Ruins Way, Port Macquarie NSW 2444
The maintenance will commence and end at the provided times below:
Start: Friday, 6th November, 12:00 AM AEST
End: Friday, 6th November, 06:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
2 weeks ago 2026-10-09 22:21 UTCThe Network Operations Team will perform Planned maintenance at the address below:
17 The Esplanade, Maroochydore, QLD 4558
The maintenance will commence and end at the provided times below:
Start: Friday, 6th November, 01:00 AM AEST
End: Friday, 6th November, 07:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
2 weeks ago 2026-10-13 06:52 UTCThe Upstream Provider will perform Planned maintenance at the address below:
2 Symphony Way, Springfield Central, QLD 4300
The maintenance will commence and end at the provided times below:
- Start: Friday 6th November, 01:00 AM AEST
- End: Friday 6th November, 07:00 AM AEST
During this time users may experience a loss of connectivity up to 5 Minutes.
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
2 days ago 2026-10-25 20:49 UTCThe Network Operations Team will perform Planned maintenance at the address below:
53 Mercer Street, Geelong VIC 3220
12 Bowlers Ave, Geelong West VIC 3218
The maintenance will commence and end at the provided times below:
Start: (Day Date Month, Time AEST) Example: Friday, 6th November, 8:00 AM AEDT
End: (Day Date Month, Time AEST) Example: Friday, 6th November, 4:00 PM AEDTDuring this time users may experience a loss of connectivity up to 50 Minutes
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
1 week ago 2026-10-19 23:51 UTC$2f
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: ACT
Source: Neoloop's status page
1 week ago 2026-10-19 21:34 UTCThe Network Operations Team will perform Planned maintenance at the address below:
32 Corinna Street, Phillip ACT 2606
The maintenance will commence and end at the provided times below:
Start: Tuesday, 10th November, 11:59 PM AEDT
End: Wednesday, 11th November, 06:00 AM AEDTDuring this time users may experience a loss of connectivity up to 50 Minutes
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
1 week ago 2026-10-15 22:04 UTC$2f
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
4 days ago 2026-10-23 21:12 UTCThe Network Operations Team will perform Planned maintenance at the address below:
148 Bellerine St, Geelong VIC 3220
The maintenance will commence and end at the provided times below:
Start: Monday, 16th November 00:00:00 AEDT
End: Monday, 16th November 06:00:00 AEDTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: ACT
Source: Neoloop's status page
4 days ago 2026-10-23 21:29 UTCThe Network Operations Team will perform Planned maintenance at the address below:
16 Lonsdale St, Braddon ACT 2612
The maintenance will commence and end at the provided times below:
Start: Monday, 16th November 00:00:00 AEDT
End: Monday, 16th November 06:00:00 AEDTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
1 day ago 2026-10-27 01:57 UTCThe Upstream Provider will perform Planned maintenance at the address below:
2 Symphony Way, Springfield Central, QLD, 4300.
The maintenance will commence and end at the provided times below:
Start: Monday, 16th November, 01:00 AM AEDT
End: Monday, 16th November, 07:00 AM AEDTDuring this time users may experience a loss of connectivity up to 5 Minutes.
Past incidents
No incidents reported between 0021-04-29 and 0021-03-31