Service Status
All systems are operational.
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Customer Portal
OperationalLast updated 2026-10-22 08:11:42
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nbn Internet
Please see nbn's official outages page for the latest updates: https://www.nbnco.com.au/support/network-status
OperationalLast updated 2026-10-22 08:13:56 -
Summit Internet
Please see Summit Internet's official outages page for the latest updates: https://status.summitinternet.com.au
OperationalLast updated 2026-10-22 08:16:16 -
Vocus - Vision Networks Internet
See the following link for Vocus outages - https://www.vocus.com.au/help-and-support/outages
OperationalLast updated 2026-10-22 08:15:59 -
ASN Telecom Internet
OperationalLast updated 2026-10-22 08:15:43 -
SUPA Networks Internet
Please see SUPA Networks' official outages page for the latest updates: https://portal.supanetworks.au/network-status
OperationalLast updated 2026-10-22 08:15:28 -
Neoloop - VostroNet Internet
OperationalLast updated 2026-10-22 08:15:09 -
Neoloop - Frontier Networks Internet
OperationalLast updated 2026-10-22 08:14:52 -
Neoloop - Lynham Networks Internet
Please see Neoloop's official outage page for the latest updates: https://status.neoloop.com.au/
OperationalLast updated 2026-10-22 08:14:33 -
Opticomm Internet
Please see Opticomm's official outages page for the latest updates: https://www.opticomm.com.au/outages/
OperationalLast updated 2026-10-22 08:14:15
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SIP Trunks
OperationalLast updated 2026-10-22 08:12:26 -
Cloud Hosted PBX
OperationalLast updated 2026-10-22 08:12:09
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Optus Wholesale Mobile SIM / Mobile Voice
OperationalLast updated 2026-10-22 08:13:20 -
Telstra Wholesale Mobile SIM / Mobile Voice
Please see Telstra's official outages page for the latest updates: https://www.telstra.com.au/outages
OperationalLast updated 2026-10-22 08:13:05
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Melbourne Core
OperationalLast updated 2026-10-22 08:10:43 -
Sydney Core
OperationalLast updated 2026-10-22 08:11:29 -
Perth Core
OperationalLast updated 2026-10-22 08:11:10 -
Brisbane Core
OperationalLast updated 2026-10-22 08:11:01
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Planned maintenance
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
3 weeks ago 2026-09-24 23:11 UTCWe are planning for a scheduled maintenance during that time.
3 weeks ago 2026-09-28 00:22 UTCThe Network Operations Team will perform planned maintenance at the address below:
1213 Centre Road Oakleigh South VIC, 3167
The maintenance will commence and end at the provided times below:
Start: Monday, 26th October, 08:00 PM AEST
End: Tuesday, 27th October, 02:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
3 weeks ago 2026-09-28 00:23 UTCThe Network Operations Team will perform planned maintenance at the address below:
1213 Centre Road Oakleigh South VIC, 3167
The maintenance will commence and end at the provided times below:
Start: Monday, 26th October, 08:00 PM AEST
End: Tuesday, 27th October, 02:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
2 weeks ago 2026-10-02 23:41 UTCThe Network Operations Team will perform Planned maintenance at the address below:
46-62 Darren Road, Springvale South VIC 3172
The maintenance will commence and end at the provided times below:
Start: Monday, 26th October, 11:00 PM AEST
End: Tuesday, 26th October, 05:00 AM AESTDuring this time users may experience a loss of connectivity up to 30 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
3 days ago 2026-10-19 03:13 UTCThe Network Operations Team will perform Planned maintenance at the address below:
2-6 Retreat Drive, Penrith, NSW
47-51 Preston St, Jamisontown, NSW10-16 John Tipping Grove, Penrith NSW 2750
115-119 Derby St, Penrith NSW 2750
2 Retreat Drive Penrith NSW
The maintenance will commence and end at the provided times below:
Start: Tuesday, 27th October, 12:00 AM AEDT
End: Tuesday, 27th October, 03:00 AM AEDTDuring this time users may experience a loss of connectivity up to 45 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
1 week ago 2026-10-08 20:47 UTCThe Network Operations Team will perform Planned maintenance at the address below:
4-6 Cubitt Street Cremorne VIC 3121
The maintenance will commence and end at the provided times below:
Start: Tuesday, 27th October, 12:00 AM AEST
End: Tuesday, 27th October, 06:00 AM AESTDuring this time users may experience a loss of connectivity up to 1 Hour.
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: WA
Source: Neoloop's status page
1 month ago 2026-09-03 20:06 UTCThe Network Operations Team will perform planned maintenance at the address below:
14 Leila St, Cannington WA 6107
The maintenance will commence and end at the provided times below:
Start: Tuesday, 27th October, 4:00 AM AEST
End: Tuesday, 27th October, 5:00 AM AESTDuring this time users may experience a loss of connectivity up to 30 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
2 weeks ago 2026-10-03 00:41 UTCThe Network Operations Team will perform Planned maintenance at the address below:
146 Bellerine Street Geelong VIC
25-33 Grimshaw Street Greensborough VIC
The maintenance will commence and end at the provided times below:
Start: Tuesday, 27th October, 11:00 PM AEST
End: Wednesday, 28th October, 05:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
1 week ago 2026-10-13 21:25 UTCThe Network Operations Team will perform Planned maintenance at the address below:
53 Mercer Street Geelong VIC 3220
The maintenance will commence and end at the provided times below:
Start: Wednesday, 28th October, 12:00 AM AEDT
End: Wednesday, 28th October, 06:00 AM AEDTDuring this time users may experience a loss of connectivity up to 1 Hour
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: ACT
Source: Neoloop's status page
1 week ago 2026-10-13 21:27 UTCThe Network Operations Team will perform Planned maintenance at the address below:
16 Lonsdale St Braddon ACT 2612
National Land, 70 Allara Street, Canberra ACT
The maintenance will commence and end at the provided times below:
Start: Wednesday, 28th Wednesday, 12:00 AM AEDT
End: Wednesday, 28th Wednesday, 06:00 AM AEDTDuring this time users may experience a loss of connectivity up to 1 Hour
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
1 week ago 2026-10-09 23:45 UTCThe Network Operations Team will perform Planned maintenance at the address below:
25-33 Grimshaw St, Greensborough, VIC 3088 to Vocus M03 - 530 Collins Street Melbourne
75 Lynbrook Bvd, Lynbrook VIC 3975
9 Prospect St, Box Hill VIC 3128
140 Central Pwy, Cranbourne West, VIC 3977
4 Winged Foot Dr, Sunshine North VIC 3020
123 Balcombe Rd, Mentone, VIC 3194
84-110 Cranwell St, Braybrook, VIC
75-135 Bolinda Rd, Campbellfield VIC 3061
34-36 Prospect St, Box Hill, VIC 3128
210 Rosslyn St, West Melbourne VIC 3003
54 Montclair Ave, Glen Waverley VIC 3150
37 Mary Street, Officer VIC 3809
557-561 Main St, Mordialloc VIC 3195
4-6 Cubitt St, Cremorne VIC 3121
The maintenance will commence and end at the provided times below:
Start: Wednesday, 28 October, 12:00 AM AEST
End: Wednesday, 28 October, 06:00 AM AESTDuring this time users may experience a loss of connectivity up to 1 Hour
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
1 week ago 2026-10-13 21:30 UTCThe Network Operations Team will perform Planned maintenance at the address below:
57 Canterbury Rd, Belomore, NSW 2192
84-90 Atchison Street, Crows Nest, NSW 2065
42 Shadforth St, Wiley Park NSW 2195
12 Albert St, Erskineville, NSW 2043
16 Billabong St Pendle Hill NSW 2145
1 Edna St, Kingswood NSW 2747
34 Station Street, Dundas, NSW 2117
6 Retreat Drive, Penrith, NSW 2750
106-110 Euston Rd, Alexandria, NSW 2015
5 Smith St, Epping NSW 2121
290-294 Keira St, Wollongong NSW 2500
The maintenance will commence and end at the provided times below:
Start: Wednesday, 28th October, 12:00 AM AEDT
End: Wednesday, 28th October, 06:00 AM AEDTDuring this time users may experience a loss of connectivity up to 1 Hour
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
2 weeks ago 2026-10-06 09:43 UTCThe Upstream Provider will perform Planned maintenance at the address below:
2 Symphony Way, Springfield Central, QLD 4300
The maintenance will commence and end at the provided times below:
- Start: Thursday 29th October, 12:00 AM AEST
- End: Thursday 29th October, 06:00 AM AEST
During this time users may experience a loss of connectivity up to 5 Minutes
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
6 days ago 2026-10-15 22:36 UTCThe Network Operations Team will perform Planned maintenance at the address below:
3-9 Lusher Rd, Croydon VIC 3136
656 Blackburn Rd, Notting Hill VIC 3168
115-131 Bell St, Ivanhoe VIC 3079
294 Bell St, Heidelberg West VIC 3081
91 Darebin St, Heidelberg VIC 3084
26A Beetham Pde, Rosanna VIC 3084
39 Crisp St, Hampton VIC 3188
2 Main Rd, Clayton South VIC 3169
1408-1418 Centre Rd, Clayton VIC 3168
6-8 Belmont Ave, Clayton VIC 3168
7-9 Nicholson Ct, Clayton VIC 3168
17 Taylor St, Moorabbin VIC 3189
19-23 Central Ave, Moorabbin VIC 3189
1033-1035 Nepean Hwy, Moorabbin VIC 3189
4-6 Horscroft Pl, Moorabbin VIC 3189
31 Valley Fair Dr, Narre Warren VIC 3805
1023 Heidelberg Rd, Ivanhoe VIC 3079
The maintenance will commence and end at the provided times below:
Start: (Day Date Month, Time AEST) Example: Wednesday, 28th October, 11:00 PM AEST
End: (Day Date Month, Time AEST) Example: Thursday, 29th October, 5:00 AM AESTDuring this time users may experience a loss of connectivity up to 1 Hour.
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: WA
Source: Neoloop's status page
1 month ago 2026-09-03 20:14 UTCThe Network Operations Team will perform planned maintenance at the address below:
239 Great Eastern Highway, Belmont, WA, 6104
The maintenance will commence and end at the provided times below:
Start: Thursday, 29th October, 4:00 AM AEST
End: Thursday, 29th October, 5:00 AM AESTDuring this time users may experience a loss of connectivity up to 30 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
3 days ago 2026-10-19 07:23 UTCThe Network Operations Team will perform Planned maintenance at the address below:
6 Essex Street, Prahran VIC 3181
The maintenance will commence and end at the provided times below:
Start: Thursday, 29th October, 7:00 AM AEDT
End: Thursday, 29th October, 10:00 AM AEDTDuring this time users may experience a loss of connectivity up to 1 Hour.
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
1 week ago 2026-10-11 02:34 UTCAn Upstream Provider will perform Planned maintenance at the address below:
32 Baden Powell Street, Maroochydore, QLD, 455
The maintenance will commence and end at the provided times below:
Start: Friday, 30th October, 12:00 AM AEST
End: Friday, 30th October, 6:00 AM AESTDuring this time users may experience a brief loss of connectivity up to duration: 15 minutes
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD, NSW, VIC, WA, SA, ACT
Source: Neoloop's status page
1 week ago 2026-10-12 07:52 UTCThe Enterprise Systems Team will perform a Planned Maintenance on the Phone System
The maintenance will commence and end at the provided times below:
Start: Saturday 31st October, 8:00 AM AEST (9:00 AM AEDT)
End: Saturday 31st October, 9:00 AM AEST (10:00 AM AEDT)During this time if you are unable to reach on the usual number, kindly contact on +61 2 8376 4970
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
1 week ago 2026-10-09 22:51 UTCThe Network Operations Team will perform Planned maintenance at the address below:
160 The Ruins Way, Port Macquarie NSW 2444
The maintenance will commence and end at the provided times below:
Start: Friday, 6th November, 12:00 AM AEST
End: Friday, 6th November, 06:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
1 week ago 2026-10-09 22:21 UTCThe Network Operations Team will perform Planned maintenance at the address below:
17 The Esplanade, Maroochydore, QLD 4558
The maintenance will commence and end at the provided times below:
Start: Friday, 6th November, 01:00 AM AEST
End: Friday, 6th November, 07:00 AM AESTDuring this time users may experience a loss of connectivity up to 5 Minutes
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: QLD
Source: Neoloop's status page
1 week ago 2026-10-13 06:52 UTCThe Upstream Provider will perform Planned maintenance at the address below:
2 Symphony Way, Springfield Central, QLD 4300
The maintenance will commence and end at the provided times below:
- Start: Friday 6th November, 01:00 AM AEST
- End: Friday 6th November, 07:00 AM AEST
During this time users may experience a loss of connectivity up to 5 Minutes.
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: NSW
Source: Neoloop's status page
2 days ago 2026-10-19 23:51 UTC$2f
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Starts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: ACT
Source: Neoloop's status page
2 days ago 2026-10-19 21:34 UTCThe Network Operations Team will perform Planned maintenance at the address below:
32 Corinna Street, Phillip ACT 2606
The maintenance will commence and end at the provided times below:
Start: Tuesday, 10th November, 11:59 PM AEDT
End: Wednesday, 11th November, 06:00 AM AEDTDuring this time users may experience a loss of connectivity up to 50 Minutes
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UpcomingStarts EndsAffected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet
Affected areas: VIC
Source: Neoloop's status page
6 days ago 2026-10-15 22:04 UTC$2f
Past incidents
No incidents reported between 1350-01-03 and 1349-12-05