Service Status

Service Status

Some systems are experiencing issues.

Last updated 2 weeks ago

    • Customer Portal

      Operational

    • nbn Internet

      Please see nbn's official outages page for the latest updates: https://www.nbnco.com.au/support/network-status

      Operational

    • Summit Internet

      Please see Summit Internet's official outages page for the latest updates: https://status.summitinternet.com.au

      Operational

    • Vocus - Vision Networks Internet

      See the following link for Vocus outages - https://www.vocus.com.au/help-and-support/outages

      Operational

    • ASN Telecom Internet

      Operational

    • SUPA Networks Internet

      Please see SUPA Networks' official outages page for the latest updates: https://portal.supanetworks.au/network-status

      Operational

    • Neoloop - VostroNet Internet

    • Neoloop - Frontier Networks Internet

    • Neoloop - Lynham Networks Internet

      Please see Neoloop's official outage page for the latest updates: https://status.neoloop.com.au/

    • Opticomm Internet

      Please see Opticomm's official outages page for the latest updates: https://www.opticomm.com.au/outages/

      Operational

    • SIP Trunks

      Operational

    • Cloud Hosted PBX

      Operational

    • Optus Wholesale Mobile SIM / Mobile Voice

      Operational

    • Telstra Wholesale Mobile SIM / Mobile Voice

      Please see Telstra's official outages page for the latest updates: https://www.telstra.com.au/outages

      Operational

    • Melbourne Core

      Operational

    • Sydney Core

      Operational

    • Perth Core

      Operational

    • Brisbane Core

      Operational

Planned maintenance

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    2 weeks ago 2026-10-19 23:51 UTC

    $2d

  • 32 Corinna Street, Phillip ACT 2606 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: ACT

    Source: Neoloop's status page

    2 weeks ago 2026-10-19 21:34 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    32 Corinna Street, Phillip ACT 2606

    The maintenance will commence and end at the provided times below:
    Start: Tuesday, 10th November, 11:59 PM AEDT
    End: Wednesday, 11th November, 06:00 AM AEDT

    During this time users may experience a loss of connectivity up to 50 Minutes

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    5 days ago 2026-11-03 00:55 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    27 Allison Road, Guildford NSW 2161
    27 Coreen Ave, Penrith NSW 2750

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 11th November, 7:00 AM AEDT
    End: Wednesday, 11th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • VIC - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: VIC

    Source: Neoloop's status page

    3 weeks ago 2026-10-15 22:04 UTC

    $2d

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    5 days ago 2026-11-03 01:26 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    40-42 Shadforth Street, Wiley Park NSW 2195
    1 Edna Street, Kingswood NSW 2747

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 12th November, 7:00 AM AEDT
    End: Wednesday, 12th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • 148 Bellerine St, Geelong VIC 3220 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: VIC

    Source: Neoloop's status page

    2 weeks ago 2026-10-23 21:12 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    148 Bellerine St, Geelong VIC 3220

    The maintenance will commence and end at the provided times below:
    Start: Monday, 16th November 00:00:00 AEDT
    End: Monday, 16th November 06:00:00 AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes

  • 2 Symphony Way, Springfield Central, QLD, 4300 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: QLD

    Source: Neoloop's status page

    1 week ago 2026-10-27 01:57 UTC

    The Upstream Provider will perform Planned maintenance at the address below:

    2 Symphony Way, Springfield Central, QLD, 4300.

    The maintenance will commence and end at the provided times below:
    Start: Monday, 16th November, 01:00 AM AEDT
    End: Monday, 16th November, 07:00 AM AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes.

  • QLD - Upstream Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: QLD

    Source: Neoloop's status page

    5 days ago 2026-11-03 06:37 UTC

    An upstream provider has scheduled planned maintenance on the QLD-IX peering platform

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 18th November, 12:00 AM AEST
    End: Wednesday, 18th November, 06:00 AM AEST

    During this time users may experience a loss of connectivity up to 02 Hours

  • 84-90 Atchison Street, Crows Nest, NSW 2065 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-10-29 20:00 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    84-90 Atchison Street, Crows Nest, NSW 2065

    The maintenance will commence and end at the provided times below:
    Start: Thursday, 19th, November, 12:00 AM AEDT
    End: Thursday, 19th, November, 6:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • 7 Renshaw Street, Cranebrook NSW 2749 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-10-30 19:16 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    7 Renshaw Street, Cranebrook NSW 2749

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 25th November, 12:00 AM AEDT
    End: Wednesday, 25th November, 06:00 AM AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes

Past incidents

Affecting multiple technologies in the Central region of Victoria

5 months ago 2026-05-11 02:19 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

5 months ago 2026-05-11 02:19 UTC

Outage type: Significant local outage

Started: 11/05/2026 12:19 AEST

Ended: 11/05/2026 19:13 AEST

Duration: 6 hours 54 minutes

Affected areas: Chum Creek; Healesville

State(s): VIC

Postcode(s): 3777

Services affected: FTTN (1080)

Premises affected: 1058

Cause: Equipment or system fault or failure

Reference: ACM000000000063

Affecting Satellite in NT, QLD, NSW, SA, TAS, VIC & WA

6 months ago 2026-05-02 05:28 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

6 months ago 2026-05-02 05:28 UTC

Outage type: Significant local outage

Started: 02/05/2026 15:28 AEST

Ended: 02/05/2026 19:08 AEST

Duration: 3 hours 40 minutes

Affected areas: Albion; Allandale Station; American River; Amoonguna; Anangu Pitjantjatjara Yankunytjatjara; Anatye; Angelo River; Anna Creek; Arthur River; Baines; Baird Bay; Bargunyah; Barringun; Basalt; Bendoc; Bete Bolong North; Bindebango; Birdsville; Black Hollow; Boatman; Bollon; Bonang; Bradshaw; Bradys Lake; Bremer Bay; Breona; Brittons Swamp; Bronte Park; Buchanan; Bullabulling; Burleigh; Butchers Ridge; Calca; Cambridge; Cann River; Capricorn; Cassini; Ceduna; Central Plateau; Chandada; Chinbingina; Christmas Hills; Claraville; Cloncurry; Club Terrace; Collerina; Colley; Combienbar; Connellan; Coober Pedy; Coorabie; Corfield; Cowarie; Croydon; Cumborah; Cungena; Cunnamulla; Cuttlefish Bay; Daguragu; Deddick Valley; Dee; Delamere; Delegate River; Dirranbandi; Doctors Point; Dudley East; Dunkeld; Durack; Einasleigh; Enngonia; Esmeralda; Fielding; Finke; Forsayth; Four Ways; Fowlers Bay; Gelantipy; Georgetown; Ghan; Gibson Desert North; Gilbert River; Gilberton; Goodooga; Goongerah; Gormanston; Granville Harbour; Grawin Opal Fields; Gregory; Gurindji; Haines; Hale; Hart; Haslam; Hebel; Hugh; Hyden; Ilparpa; Imanpa; Inkster; Jericho; Jerramungup; Jigalong; Julia Creek; Kalamurina; Kaldoonera; Kalkarindji; Kaltukatjara; Kingscote; Kintore; Koonibba; Kundat Djaru; Kununurra; Kynuna; Lajamanu; Lake Argyle; Lake Everard; Lake Grace; Lake King; Lake Mackay; Lightning Ridge; Linden; Little Pine Lagoon; Little Sandy Desert; Lyndhurst; MacGillivray; Macumba; Malpas-Trenton; Mantamaru; Marathon; Marble Bar; Marla; Marrawah; Maryvale; Maxwelton; McKinlay; Middleton; Miena; Minnipa; Moonaree; Mount Burges; Mount Cooper; Mount Madden; Mount Sarah; Mount Surprise; Mudamuckla; Mulga Downs; Mungeranie; Nebine; Nepean Bay; Newman; Nitjpurru; Noorama; Noorinbee; Northhead; Nullagine; Nunjikompita; Nurran; Nyirripi; Oodnadatta; Opalton; Ord River; Osterley; Patjarr; Pelican Lagoon; Penneshaw; Penong; Pentland; Perlubie; Petina; Piednippie; Pimbaacla; Poochera; Porky Flat; Port Kenny; Purnululu; Queenstown; Ravensthorpe; Redpa; Reynolds Neck; Richmond; Riversleigh; Rosebery; Ross; Santa Teresa; Savannah; Saxby; Sceale Bay; Smoky Bay; St George; Stamford; Strahan; Streaky Bay; Strickland; Sturt Creek; Sturt Plateau; Suggan Buggan; Talawanta; Taldora; Talia; Tanami; Telfer; Three Rivers; Timber Creek; Titjikala; Tjukurla; Togari; Trial Harbour; Tubbut; Tuen; Tullah; Tyringa; Undoolya; Venus Bay; Victoria River; Victoria Vale; Victoria Valley; Wanarn; Wandana; Warakurna; Warburton; Warmun; Weilmoringle; Wellstead; West Coast; Widgeegoara; Widgiemooltha; William Creek; Willson River; Wiluna; Wintinna; Wirrulla; Wisanger; Woolgar; Woolnorth; Wulgulmerang; Wyandra; Wyndham; Yaninee; Yantanabie; Yardea; Yarralin; Zeehan

State(s): NT; QLD; NSW; SA; TAS; VIC; WA

Postcode(s): 0852; 0870; 0872; 0873; 2328; 2329; 2330; 2333; 2336; 2337; 2338; 2339; 2343; 2357; 2379; 2380; 2381; 2395; 2396; 2550; 2571; 2624; 2625; 2627; 2628; 2629; 2630; 2631; 2632; 2633; 2640; 2641; 2642; 2644; 2649; 2650; 2652; 2653; 2658; 2660; 2720; 2729; 2730; 2756; 2775; 2785; 2786; 2787; 2790; 2795; 2798; 2800; 2817; 2818; 2820; 2822; 2827; 2828; 2830; 2831; 2832; 2834; 2838; 2839; 2840; 2842; 2843; 2844; 2846; 2847; 2849; 2850; 2852; 2865; 2866; 2867; 2868; 3683; 3685; 3688; 3690; 3691; 3695; 3697; 3700; 3701; 3704; 3705; 3707; 3708; 3709; 3737; 3739; 3740; 3741; 3744; 3747; 3749; 3862; 3875; 3880; 3882; 3885; 3886; 3887; 3888; 3889; 3890; 3893; 3895; 3896; 3898; 3900; 3902; 3903; 3904; 3909; 4208; 4465; 4468; 4470; 4482; 4486; 4487; 4488; 4489; 4490; 4728; 4733; 4735; 4816; 4821; 4822; 4823; 4824; 4825; 4871; 5153; 5157; 5163; 5172; 5173; 5174; 5201; 5202; 5203; 5204; 5210; 5211; 5213; 5214; 5221; 5222; 5223; 5251; 5255; 5256; 5259; 5264; 5265; 5266; 5275; 5607; 5653; 5654; 5655; 5660; 5661; 5670; 5671; 5680; 5690; 5717; 5719; 5723; 5724; 5731; 5733; 5734; 6321; 6328; 6337; 6338; 6346; 6353; 6356; 6359; 6429; 6430; 6443; 6642; 6646; 6740; 6743; 6751; 6753; 6758; 6760; 6762; 6770; 7030; 7140; 7209; 7210; 7211; 7212; 7248; 7250; 7252; 7253; 7254; 7259; 7260; 7262; 7268; 7270; 7275; 7276; 7277; 7292; 7301; 7302; 7303; 7304; 7305; 7306; 7307; 7310; 7315; 7316; 7320; 7321; 7322; 7325; 7330; 7466; 7467; 7468; 7469; 7470

Services affected: satellite (4257)

Premises affected: 4257

Cause: Equipment or system fault or failure

Reference: ACM000000000062

Affecting Fixed Wireless in the Northern Rivers District, NSW

6 months ago 2026-04-30 01:25 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

6 months ago 2026-04-30 01:25 UTC

Outage type: Significant local outage

Started: 30/04/2026 11:25 AEST

Ended: 30/04/2026 15:10 AEST

Duration: 3 hours 45 minutes

Affected areas: Bangalow; Binna Burra; Broken Head; Brooklet; Brunswick Heads; Byron Bay; Clunes; Coopers Shoot; Coorabell; Corndale; Dorroughby; Eltham; Eureka; Ewingsdale; Federal; Fernleigh; Goonengerry; Hayters Hill; Knockrow; Koonyum Range; Lennox Head; McLeans Ridges; McLeods Shoot; Mullumbimby Creek; Myocum; Nashua; Newrybar; Numulgi; Possum Creek; Rosebank; Skinners Shoot; Suffolk Park; Talofa; Teven; Tintenbar; Tyagarah

State(s): NSW

Postcode(s): 2478; 2479; 2480; 2481; 2482; 2483

Services affected: fixed wireless internet (1123)

Premises affected: 1089

Cause: Equipment or system fault or failure

Reference: ACM000000000061

Affecting Fixed Wireless in the Central Wheat Belt region of WA

6 months ago 2026-04-26 19:53 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

6 months ago 2026-04-26 19:53 UTC

Outage type: Significant local outage

Started: 27/04/2026 05:53 AEST

Ended: 27/04/2026 12:17 AEST

Duration: 6 hours 24 minutes

Affected areas: Ballidu; Dalwallinu; Kalannie; Kondut; Petrudor; Pithara; West Ballidu

State(s): WA

Postcode(s): 6468; 6569; 6605; 6606; 6608; 6609

Services affected: fixed wireless internet (325)

Premises affected: 318

Cause: Power interruption

Reference: ACM000000000060

Affecting Fixed Wireless in the Northern Rivers District, NSW

6 months ago 2026-04-17 08:17 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

6 months ago 2026-04-17 08:17 UTC

Outage type: Significant local outage

Started: 17/04/2026 18:17 AEST

Ended: 20/04/2026 21:30 AEST

Duration: 3 days 3 hours

Affected areas: Ashby; Ashby Heights; Ashby Island; Chatsworth; Goodwood Island; Gulmarrad; Harwood; Ilarwill; James Creek; Lawrence; Maclean; Micalo Island; Mororo; Palmers Channel; Palmers Island; South Arm; Taloumbi; The Freshwater; Townsend; Tullymorgan; Tyndale; Warregah Island; Woodford Island; Woombah; Yamba

State(s): NSW

Postcode(s): 2449; 2460; 2463; 2464; 2465; 2466; 2469

Services affected: fixed wireless internet (1058)

Premises affected: 1048

Cause: Equipment or system fault or failure

Reference: ACM000000000059