Service Status

Service Status

Some systems are experiencing issues.

Last updated 2 weeks ago

    • Customer Portal

      Operational

    • nbn Internet

      Please see nbn's official outages page for the latest updates: https://www.nbnco.com.au/support/network-status

      Operational

    • Summit Internet

      Please see Summit Internet's official outages page for the latest updates: https://status.summitinternet.com.au

      Operational

    • Vocus - Vision Networks Internet

      See the following link for Vocus outages - https://www.vocus.com.au/help-and-support/outages

      Operational

    • ASN Telecom Internet

      Operational

    • SUPA Networks Internet

      Please see SUPA Networks' official outages page for the latest updates: https://portal.supanetworks.au/network-status

      Operational

    • Neoloop - VostroNet Internet

    • Neoloop - Frontier Networks Internet

    • Neoloop - Lynham Networks Internet

      Please see Neoloop's official outage page for the latest updates: https://status.neoloop.com.au/

    • Opticomm Internet

      Please see Opticomm's official outages page for the latest updates: https://www.opticomm.com.au/outages/

      Operational

    • SIP Trunks

      Operational

    • Cloud Hosted PBX

      Operational

    • Optus Wholesale Mobile SIM / Mobile Voice

      Operational

    • Telstra Wholesale Mobile SIM / Mobile Voice

      Please see Telstra's official outages page for the latest updates: https://www.telstra.com.au/outages

      Operational

    • Melbourne Core

      Operational

    • Sydney Core

      Operational

    • Perth Core

      Operational

    • Brisbane Core

      Operational

Planned maintenance

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    2 weeks ago 2026-10-19 23:51 UTC

    $2d

  • 32 Corinna Street, Phillip ACT 2606 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: ACT

    Source: Neoloop's status page

    2 weeks ago 2026-10-19 21:34 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    32 Corinna Street, Phillip ACT 2606

    The maintenance will commence and end at the provided times below:
    Start: Tuesday, 10th November, 11:59 PM AEDT
    End: Wednesday, 11th November, 06:00 AM AEDT

    During this time users may experience a loss of connectivity up to 50 Minutes

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    5 days ago 2026-11-03 00:55 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    27 Allison Road, Guildford NSW 2161
    27 Coreen Ave, Penrith NSW 2750

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 11th November, 7:00 AM AEDT
    End: Wednesday, 11th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • VIC - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: VIC

    Source: Neoloop's status page

    3 weeks ago 2026-10-15 22:04 UTC

    $2d

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    5 days ago 2026-11-03 01:26 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    40-42 Shadforth Street, Wiley Park NSW 2195
    1 Edna Street, Kingswood NSW 2747

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 12th November, 7:00 AM AEDT
    End: Wednesday, 12th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • 148 Bellerine St, Geelong VIC 3220 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: VIC

    Source: Neoloop's status page

    2 weeks ago 2026-10-23 21:12 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    148 Bellerine St, Geelong VIC 3220

    The maintenance will commence and end at the provided times below:
    Start: Monday, 16th November 00:00:00 AEDT
    End: Monday, 16th November 06:00:00 AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes

  • 2 Symphony Way, Springfield Central, QLD, 4300 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: QLD

    Source: Neoloop's status page

    1 week ago 2026-10-27 01:57 UTC

    The Upstream Provider will perform Planned maintenance at the address below:

    2 Symphony Way, Springfield Central, QLD, 4300.

    The maintenance will commence and end at the provided times below:
    Start: Monday, 16th November, 01:00 AM AEDT
    End: Monday, 16th November, 07:00 AM AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes.

  • QLD - Upstream Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: QLD

    Source: Neoloop's status page

    5 days ago 2026-11-03 06:37 UTC

    An upstream provider has scheduled planned maintenance on the QLD-IX peering platform

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 18th November, 12:00 AM AEST
    End: Wednesday, 18th November, 06:00 AM AEST

    During this time users may experience a loss of connectivity up to 02 Hours

  • 84-90 Atchison Street, Crows Nest, NSW 2065 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-10-29 20:00 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    84-90 Atchison Street, Crows Nest, NSW 2065

    The maintenance will commence and end at the provided times below:
    Start: Thursday, 19th, November, 12:00 AM AEDT
    End: Thursday, 19th, November, 6:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • 7 Renshaw Street, Cranebrook NSW 2749 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-10-30 19:16 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    7 Renshaw Street, Cranebrook NSW 2749

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 25th November, 12:00 AM AEDT
    End: Wednesday, 25th November, 06:00 AM AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes

Past incidents

Affecting Fibre to the Premises services in the Arnhem region of NT

1 month ago 2026-10-07 11:58 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

1 month ago 2026-10-07 11:58 UTC

Outage type: Significant local outage

Started: 07/10/2026 22:58 AEDT

Ended: 08/10/2026 18:54 AEDT

Duration: 19 hours 56 minutes

Affected areas: Nhulunbuy; Yirrkala

State(s): NT

Postcode(s): 0880

Services affected: FTTP (1213)

Premises affected: 1110

Cause: Equipment or system fault or failure

Additional information: Date entry first published corrected

Reference: ACM000000000087

Affecting Fibre to the Node in North West, QLD

1 month ago 2026-10-06 14:24 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

1 month ago 2026-10-06 14:24 UTC

Outage type: Significant local outage

Started: 07/10/2026 01:24 AEDT

Ended: 07/10/2026 04:17 AEDT

Duration: 2 hours 53 minutes

Affected areas: Fisher; Healy; Townview

State(s): QLD

Postcode(s): 4825

Services affected: FTTN (535)

Premises affected: 532

Cause: Other

Additional information: Reference Number correction

Reference: ACM000000000085

ZEAL, EGWT, QUAY Outage

1 month ago 2026-10-05 21:02 UTC
Fixed
Affected Components: Opticomm Internet
Significant local outage

Fixed

1 month ago 2026-10-05 21:02 UTC

Outage type: Significant Local Outage

Started: 06/10/2026 08:02 AEDT

Ended: 06/10/2026 20:15 AEDT

Duration: 12 hours 13 minutes

Affected areas: Eaglehawk; Jackass Flat; Torquay

State(s): VIC

Postcode(s): 3228; 3556

Services affected: FTTP (1372)

Premises affected: 1638

Cause: Other

Reference: OTT000000432099

Affecting Fibre to The Node in the Upper West Coast, South Australia

1 month ago 2026-09-30 13:27 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

1 month ago 2026-09-30 13:27 UTC

Outage type: Significant local outage

Started: 30/09/2026 23:27 AEST

Ended: 01/10/2026 03:18 AEST

Duration: 3 hours 51 minutes

Affected areas: Ceduna

State(s): SA

Postcode(s): 5690

Services affected: FTTN (322)

Premises affected: 302

Cause: Power interruption

Reference: ACM000000000083

Affecting Fixed Wireless in the Central Highlands and Coalfields Region of Queensland

1 month ago 2026-09-27 13:00 UTC
Fixed
Affected Components: nbn Internet
Significant local outage

Fixed

1 month ago 2026-09-27 13:00 UTC

Outage type: Significant local outage

Started: 27/09/2026 23:00 AEST

Ended: 28/09/2026 01:40 AEST

Duration: 2 hours 40 minutes

Affected areas: Taroom; Taroom South; Wandoan

State(s): QLD

Postcode(s): 4419; 4420

Services affected: fixed wireless internet (298)

Premises affected: 287

Cause: Equipment or system fault or failure

Reference: ACM000000000082