NBN Fixed Wireless - NSW and ACT Planned Work 14/07/2023

Friday, 14 July 6 hours

The maintenance is now complete. Thanks for your patience.

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URL SP Support

The scheduled maintenance is now underway. We'll keep you updated on our progress.


Change Start: 14/07/2023 00:00 AEST Change End: 14/07/2023 06:00 AEST Duration of Impact: 15 min

NBN has advised they will be performing works (signal alignment and software upgrade to Baseband board) to upgrade the capacity of the Fixed Wireless network in NSW and ACT which will cause a temporary impact to Fixed Wireless services.

Fixed Wireless Services may experience some downtime during the outage window. Any impacted services should recover automatically once the restorative works have been completed.

4G backup services should remain online throughout the outage window.

If your service does not come back online after the outage window, please reboot your equipment. If a reboot does not restore your service, please give our support team a call on 1300 33 11 78 or 03 9008 5900.

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Began at:

Affected components
  • Internet Services
    • NBN
      • Australian Capital Territory NBN
        • Queanbeyan - CSA900000000724
      • New South Wales NBN
        • Eastern Creek Depot - CSA200000011053
        • Nowra-Bomaderry - CSA200000010662
        • Penrith - CSA200000010233
        • Tamworth - CSA200000010850