Service Status

Some systems are experiencing issues.

Last updated 2 weeks ago

VIC - Site Outage

16 hours ago 2026-11-09 16:50 UTC
Watching
Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

Watching

5 hours ago 2026-11-10 03:29 UTC

Our field technician is onsite and has confirmed that the remaining affected equipment is still without power.

The site remains partially restored while power recovery efforts by the site’s energy provider are ongoing.

Watching

6 hours ago 2026-11-10 02:30 UTC

We implemented a fix and are currently monitoring the result.

Identified

8 hours ago 2026-11-10 00:33 UTC

We are continuing to work on a fix to restore power.

Identified

10 hours ago 2026-11-09 22:25 UTC

Our field engineer attended the node serving the affected sites and identified a power issue that caused the equipment to go offline.

We're currently implementing a fix to restore power as soon as possible.

Identified

11 hours ago 2026-11-09 21:58 UTC

The Field engineer has identified a power issue to the node serving the sites. We are continuing to work on a fix for this incident.

Investigating

13 hours ago 2026-11-09 19:59 UTC

Field engineer is on the way.

Investigating

16 hours ago 2026-11-09 16:50 UTC

Network Operations is currently investigating a Site Outage affecting the following Adress:

245 Queens Parade, Fitzroy North VIC 3068
462 - 470 Lygon Street, Brunswick East VIC 3057
2B Mitchell Street, Brunswick VIC 3056
269 Stewart Street, Brunswick East VIC 3057
245 St Georges Rd, Northcote VIC 3070
67-69 High Street, Preston VIC 3072
52-60 Townhall Avenue, Preston VIC 3072

Reported

16 hours ago 2026-11-09 16:50 UTC

Impact: Partial outage

Affected areas: VIC

Source: Neoloop's status page

Affected components