Fixed
Neoloop has resolved this incident.
Watching
We implemented a fix and are currently monitoring the result.
Identified
Our upstream carrier support already identified the issue and working on a solution to resolve the it.
Identified
Our upstream carrier support team are ongoing further checking on this matter.
Investigating
We are still awaiting feedback from our upstream carrier. Please rest assured that we are actively following up with them and closely monitoring the progress.
Investigating
The issue has already been escalated to the upstream provider.
Investigating
Network Operations is currently investigating a Major Outage affecting multiple customer on ACT, NSW, QLD, SA, WA & VIC.