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Previous Incidents

[Resolved] Intermittent Server Issues - Melbourne and Perth

This incident lasted 2 hours and 18 minutes.
Wed, 15 Jan 2020
11:21:55 AEDT

One of our data centre providers is currently having an issue impacting one of our Melbourne and Perth servers. The issue is being investigated at the moment and will advise updates as soon as possible.

13:40:03 AEDT

The issue impacting our Melbourne and Perth servers have now been fixed. We started to see services restore from around 11:30 am AEST today. We apologise for the inconvenience caused by this outage.

[Resolved] Network Issues Impacting some of our VoIP Services

This incident lasted 4 hours and 46 seconds.
Tue, 14 Jan 2020
19:21:57 AEDT

We have been advised of a problem inside one of our supplier's network that is currently impacting some of our VoIP servers. The issue is currently being investigated and we hope to have it resolved shortly.

We apologise for any inconvenience caused

23:22:43 AEDT

The issue impacting some of our VoIP servers has now been resolved, we apologise for the issue and will continue to monitor.

No further notices from the past 7 days.