Please see the nbn outages website for the most current information: https://www.nbnco.com.au/utility/major-significant-local-outages

1st June 2026, 04:40 AEST

Notification Type - Update (with no Material Change)

Description of outage

Severe weather has caused commercial power outages, which has impacted the nbn® network in the Lower West, South West, South East Coastal and Central Wheat Belt regions of WA.

Outage Start Time

31/05/2026 at 14:33 AEST

Latest Update

Due to ongoing extreme weather, access issues continue to pose health, safety and environmental risks to field technicians. Assessments and equipment repairs will continue in areas where safe access is available. nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.

Services impacted

The outage has so far affected 15903 nbn® services in the impacted geographical regions, across the following technology: Fibre to the Building, Fibre to the Node, Fibre to the Curb, Fibre to the Premise, Fixed Wireless, Hybrid Fibre Coaxial.

For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn

Locations impacted

Remote Western Australia: Hopetoun.

Regional Western Australia: Allanson, Anniebrook, Argyle, Australind, Balladong, Binningup, Boyanup, Bramley, Brunswick, Burges, Burlong, Caljie, Capel, Carbunup River, Carey Park, Chidlow, Cold Harbour, College Grove, Cowaramup, Crooked Brook, Daliak, Dardanup, Dardanup West, Davenport, Donnybrook, Dunsborough, Elgin, Ferguson, Forest Grove, Gabbadah, Gelorup, Geographe, Gidgegannup, Gilgering, Glen Mervyn, Gracetown, Gwambygine, Gwindinup, Harvey, Henty, Jarrahdale, Kaloorup, Karragullen, Kauring, Leschenault, Lowden, Mahogany Creek, Malebelling, Meenaar, Metricup, Mount Hardey, Mumballup, Myalup, Naturaliste, Newlands, North Boyanup, North Jindong, Osmington, Paradise, Peppermint Grove Beach, Picton, Picton East, Quedjinup, Quellington, Queenwood, Quindalup, Roelands, Roleystone, Rosa Brook, Rosa Glen, Sawyers Valley, Spencers Brook, St Ronans, Talbot, The Plains, Thomson Brook, Throssell, Two Rocks, Vasse, Walsall, Waterloo, Wilberforce, Wilyabrup, Witchcliffe, Wonnerup, Woodridge, Yabberup, Yallingup, Yallingup Siding, Yelverton, York.

Major Cities Western Australia: Alexander Heights, Armadale, Aubin Grove, Baldivis, Balga, Banjup, Bateman, Beaconsfield, Bellevue, Belmont, Bull Creek, Carine, Carmel, Churchlands, Coolbellup, Darlington, Dianella, Doubleview, Duncraig, East Fremantle, Falcon, Ferndale, Fremantle, Girrawheen, Glen Forrest, Glendalough, Gooseberry Hill, Gosnells, Hamilton Hill, Henderson, Hillarys, Hilton, Hope Valley, Hovea, Innaloo, Kallaroo, Kelmscott, Kingsley, Kwinana Beach, Langford, Lynwood, Mahogany Creek, Midland, Mundaring, Mount Helena, Nedlands, Nollamara, Noranda, Padbury, Parkerville, Riverton, Rivervale, Roleystone, Samson, Sawyers Valley, Seville Grove, Shelley, Shenton Park, South Lake, South Yunderup, Stirling, Stoneville, Wattleup, Willetton, Woodlands, Yangebup, Yokine.

Estimated time to resolve

An estimated time of restoration is not yet available.

Next update

The next update will be provided at around 10:40 AEST on 01/06/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.

This is a notification for a Unplanned outage on 31/05/2026 13:50:00  

Type - Unplanned

Outage ID:  11002

Title  Network Incident - WA

Start Date/Time  31/05/2026 13:50:00 End Date/Time   Timezone  Victoria, AU (AEST/AEDT)   

Impacted Site IDs:

T100381,T100549

Impacted Suburbs:

North Fremantle, Viveash

Description

We are currently experiencing a service outage that may be affecting your connection. This is due to an unplanned interruption from the local power provider.

To avoid any further disruptions, please advise customers to not press or use the reset button on their router, as this may restore factory default settings.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore service.

Optus has reported severe weather has caused widespread commercial power outages resulting in impact to services in Western Australia.

Optus is actively monitoring the severe weather event in WA that is impacting mobile voice services due to commercial power loss and suspected equipment damage. In the instance of an emergency, customers should still dial Triple Zero. Calls to Triple Zero on mobile networks during power outages should work if another carrier is available.

Resolved

Outage Title Network Incident - ACT - Unplanned outage

Reference 10613

Outage Type Major Outage

Start Date of Outage 12/05/2026

Start Time of Outage 09:00:00 (AEST/AEDT)

End Date of Outage 12/05/2026

End Time of Outage 09:25:00 (AEST/AEDT)

Duration of Outage 25 minutes

Affected suburb(s)/towns

Affected State(s)/Territories ACT

Affected postcode(s)

Types of services affected Fixed Broadband

Number of each type of service affected 100+

Number of premises affected 100+

Carrier or carriage service provider responsible for resolving outage Lynham Networks

Cause (high-level)

The outage was caused by a fault affecting the core router servicing the states of NSW and ACT.

Date entry first published 12/05/2026

If issues persist or you need further assistance, please contact us through the following channels:

• For real-time communication: Call us at 1300 33 11 78.
• For near real-time communication: Chat with us at url.net.au.
• For email: Send us an email at support@url.net.au.

For ongoing updates, please follow us on:

• Website: status.url.net.au

We appreciate your patience during this time.

Resolved

Outage Title Network Incident - NSW - Unplanned outage

Reference 10614

Outage Type Major Outage

Start Date of Outage 12/05/2026

Start Time of Outage 09:00:00 (AEST/AEDT)

End Date of Outage 12/05/2026

End Time of Outage 09:25:00 (AEST/AEDT)

Duration of Outage 25 minutes

Affected suburb(s)/towns

Affected State(s)/Territories NSW

Affected postcode(s)

Types of services affected Fixed Broadband

Number of each type of service affected 100+

Number of premises affected 100+

Carrier or carriage service provider responsible for resolving outage Lynham Networks

Cause (high-level)

The outage was caused by a fault affecting the core router servicing the states of NSW and ACT.

Date entry first published 12/05/2026

If issues persist or you need further assistance, please contact us through the following channels:

• For real-time communication: Call us at 1300 33 11 78.
• For near real-time communication: Chat with us at url.net.au.
• For email: Send us an email at support@url.net.au.

For ongoing updates, please follow us on:

• Website: status.url.net.au

We appreciate your patience during this time.