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The service status page provides real-time updates on unplanned outages and maintenance.
Customers can check this page for information on ongoing issues, scheduled maintenance, and estimated resolution times.
We regularly update the status page to ensure transparency and keep users informed about their services.
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-12 01:31:55
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Last updated 2026-05-11 23:57:29
Outage Title Network Incident - ACT - Unplanned outage
Reference 10613
Outage Type Major Outage
Start Date of Outage 12/05/2026
Start Time of Outage 09:00:00 (AEST/AEDT)
End Date of Outage 12/05/2026
End Time of Outage 09:25:00 (AEST/AEDT)
Duration of Outage 25 minutes
Affected suburb(s)/towns
Affected State(s)/Territories ACT
Affected postcode(s)
Types of services affected Fixed Broadband
Number of each type of service affected 100+
Number of premises affected 100+
Carrier or carriage service provider responsible for resolving outage Lynham Networks
Cause (high-level)
The outage was caused by a fault affecting the core router servicing the states of NSW and ACT.
Date entry first published 12/05/2026
If issues persist or you need further assistance, please contact us through the following channels:
For ongoing updates, please follow us on:
We appreciate your patience during this time.
Outage Title Network Incident - NSW - Unplanned outage
Reference 10614
Outage Type Major Outage
Start Date of Outage 12/05/2026
Start Time of Outage 09:00:00 (AEST/AEDT)
End Date of Outage 12/05/2026
End Time of Outage 09:25:00 (AEST/AEDT)
Duration of Outage 25 minutes
Affected suburb(s)/towns
Affected State(s)/Territories NSW
Affected postcode(s)
Types of services affected Fixed Broadband
Number of each type of service affected 100+
Number of premises affected 100+
Carrier or carriage service provider responsible for resolving outage Lynham Networks
Cause (high-level)
The outage was caused by a fault affecting the core router servicing the states of NSW and ACT.
Date entry first published 12/05/2026
If issues persist or you need further assistance, please contact us through the following channels:
For ongoing updates, please follow us on:
We appreciate your patience during this time.