We sincerely appreciate your patience and understanding during the unplanned outage. We are pleased to inform that internet service has been RESTORED.

Type: Unplanned

Network Incident - WA

Start Date/Time 30/06/2026 09:09:00 End Date/Time Timezone  Victoria, AU (AEST/AEDT)   

Network Location :

17-25 Epping Rd Building A - 11 Fisher Ave Building B - 9 Fisher Ave Building C - 7 Fisher Ave Building D - 13 Fisher Ave Incident window : 30 Jun 2026, 9:09AM - N/A Incident duration : N/A Reason of the incident : To be advised

All internet services have now been fully restored.

If any connectivity issues persist, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on.

Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

This is a notification for a Unplanned outage on 30/06/2026 09:09:00  

Type - Unplanned

Title  Network Incident

Start Date/Time  30/06/2026 09:09:00 End Date/Time   Timezone  Victoria, AU (AEST/AEDT)   

Impacted Sites:

17-25 Epping Rd Building A - 11 Fisher Ave Building B - 9 Fisher Ave Building C - 7 Fisher Ave Building D - 13 Fisher Ave

Description

We are currently experiencing a service outage that may be affecting your connection. This is due to an unplanned interruption.

To avoid any further disruptions, please advise customers to not press or use the reset button on their router, as this may restore factory default settings.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore service.