This is a notification for a Unplanned outage on 31/05/2026 13:50:00  

Type - Unplanned

Outage ID:  11002

Title  Network Incident - WA

Start Date/Time  31/05/2026 13:50:00 End Date/Time   Timezone  Victoria, AU (AEST/AEDT)   

Impacted Site IDs:

T100381,T100549

Impacted Suburbs:

North Fremantle, Viveash

Description

We are currently experiencing a service outage that may be affecting your connection. This is due to an unplanned interruption from the local power provider.

To avoid any further disruptions, please advise customers to not press or use the reset button on their router, as this may restore factory default settings.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore service.