Resolved

Outage Title Network Incident - NSW - Unplanned outage

Reference 10614

Outage Type Major Outage

Start Date of Outage 12/05/2026

Start Time of Outage 09:00:00 (AEST/AEDT)

End Date of Outage 12/05/2026

End Time of Outage 09:25:00 (AEST/AEDT)

Duration of Outage 25 minutes

Affected suburb(s)/towns

Affected State(s)/Territories NSW

Affected postcode(s)

Types of services affected Fixed Broadband

Number of each type of service affected 100+

Number of premises affected 100+

Carrier or carriage service provider responsible for resolving outage Lynham Networks

Cause (high-level)

The outage was caused by a fault affecting the core router servicing the states of NSW and ACT.

Date entry first published 12/05/2026

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