Service Status

All systems are operational.

Identified

2 weeks ago —

This is a notification for a Unplanned  outage on 01/10/2026 02:53:00  

Type: Unplanned

Network Incident

Start Date/Time 01/10/2026 02:53:00 Update Date/Time 01/10/2026 11:39:00 End Date/Time Timezone  Victoria, AU (AEST/AEDT)   

Impacted Site IDs: 23 Adelaide Drive, Caboolture, QLD, 4510

Latest Update

Please be advised that a technician is being dispatched to site.

Identified

2 weeks ago —

This is a notification for a Unplanned  outage on 01/10/2026 02:53:00  

Type: Unplanned

Network Incident

Start Date/Time 01/10/2026 02:53:00 Update Date/Time 01/10/2026 12:35:00 End Date/Time Timezone  Victoria, AU (AEST/AEDT)   

Impacted Site IDs: 23 Adelaide Drive, Caboolture, QLD, 4510

Latest Update

Please be advised that a technician has arrived on site.

Fixed

2 weeks ago —

This is a notification for a Unplanned  outage on 01/10/2026 02:53:00  

Type: Unplanned

Network Incident

Start Date/Time 01/10/2026 02:53:00 Update Date/Time 01/10/2026 13:16:00 End Date/Time 01/10/2026 13:16:00 Timezone  Victoria, AU (AEST/AEDT)   

Impacted Site IDs: 23 Adelaide Drive, Caboolture, QLD, 4510

Latest Update

Please be advised that the incident has been resolved.

2 weeks ago —

This is a notification for a Unplanned outage on 01/10/2026 02:53:00  

Type - Unplanned

Title  Network Incident

Start Date/Time  01/10/2026 02:53:00 End Date/Time   Timezone  Victoria, AU (AEST/AEDT)   

Impacted Sites:

23 Adelaide Drive, Caboolture, QLD, 4510

Description

We are currently experiencing a service outage that may be affecting your connection. This is due to an unplanned interruption.

To avoid any further disruptions, please advise customers to not press or use the reset button on their router, as this may restore factory default settings.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore service.

Incident UUID d896dbab-5e95-4975-aeb5-9ccee8d32c55