Some systems are experiencing issues.
This is a notification for a Unplanned outage on 01/07/2026 12:00:00
Type: Unplanned
Start Date/Time 01/07/2026 12:00:00 End Date/Time Timezone Victoria, AU (AEST/AEDT)
Impacted Site IDs: 17-21 Moseley St
Please be advised that the technician is on the way to the building now. ETA is 2 hours
This is a notification for a Unplanned outage on 01/07/2026 12:00:00
Type: Unplanned
Start Date/Time 01/07/2026 12:00:00 Update Date/Time 02/07/2026 11:48:00 End Date/Time Timezone Victoria, AU (AEST/AEDT)
Impacted Site IDs: 17-21 Moseley St
Parts have been secured, and the technician is en route to the site. Traffic delays have adjusted the ETR to 1 hour. Thank you for your patience.
This is a notification for a Unplanned outage on 01/07/2026 12:00:00
Type: Unplanned
Start Date/Time 01/07/2026 12:00:00 Update Date/Time 02/07/2026 15:35:00 End Date/Time Timezone Victoria, AU (AEST/AEDT)
Impacted Site IDs: 17-21 Moseley St
Please be advised that the technician has found a fiber break. This issue has been escalated to the Upstream provider and they are currently looking for an available technician to visit the site. An update will be provided as soon as possible.
This is a notification for a Unplanned outage on 01/07/2026 12:09:00
Start Date/Time 07/07/2026 12:00:00 End Date/Time Timezone Victoria, AU (AEST/AEDT)
17-21 Moseley St
We are currently experiencing a service outage that may be affecting your connection. This is due to an unplanned interruption.
To avoid any further disruptions, please advise customers to not press or use the reset button on their router, as this may restore factory default settings.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore service.
Incident UUID f5bc791b-9974-4c86-b2dd-0d74b8f4c0a7