Resolved

The faulty hardware was replaced successfully and all services started to restore around 3 AM. If you are still having issues with your Victorian ADSL service please try restarting your router.

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Telstra has advised they need to replace a faulty hardware component, the estimated restore time is 1 am 12/7/17.

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Telstra has confirmed a problem with a hardware item in the Windsor (VIC) exchange. At this stage, there is no estimated restore time but the fault has been escalated with senior Telstra staff.

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Ongoing

At present, there is an issue impacting ADSL services in Victoria. The issue is currently being investigated at the moment and we will provide additional updates shortly.

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Began at: