Resolved

The issue has now been resolved and all systems are back to normal. Please contact support if you are still experiencing issues.

Apologies for the inconvenience.

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Ongoing

There is an intermittent outbound call issue currently impacting some of our VoIP services. We have been advised of an issue inside one of our supplier's networks. The issue is currently being investigated and we hope to have it resolved shortly.

You may be experiencing a delay after dialling a number, please wait for extra time and most of the calls will proceed.

You may also experience call drops.

We apologise for any inconvenience caused.

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Began at:

Affected components
  • VoIP Services
    • New South Wales VoIP
    • Victoria VoIP
    • Queensland VoIP
    • Western Australia VoIP