Latency and Packet Loss nbn Internet Services
Our upstream carrier has advised that the issue has been identified and has now been resolved.
All nbn Internet services appear to be working as normal.
If you are still experiencing issues, please give the support team a call on 1300 33 11 78.
We are sorry for the inconvenience.
Our upstream carrier has identified the cause and is currently implementing fixes.
We are seeing improvement in connections, but the issue has not been completely resolved.
Investigation with our upstream carrier on the issue causing latency and packet loss primarily to some nbn Internet services is ongoing.
Our upstream carrier is currently experiencing latency and packet loss on its network. This is causing some nbn Internet services to be impacted.
Our upstream carrier is currently investigating the cause and working on a solution.
We are sorry for the inconvenience and hope to have services working normally again soon.
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Internet Services
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NBN
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Queensland NBN
- Bundaberg - CSA400000000133
- Aspley Depot - CSA400000001057
- Acacia Ridge Depot - CSA400000001056
- Cairns - CSA400000000144
- Camp Hill - CSA400000000149
- Aspley - CSA400000010028
- Rockhampton - CSA400000000753
- Petrie - CSA400000000440
- Nerang - CSA400000000027
- Nambour - CSA400000010627
- Merrimac - CSA400000000558
- Mackay - CSA400000010520
- Ipswich - CSA400000010428
- Goodna - CSA400000010359
- Eight Mile - CSA400000000297
- Bundamba - CSA400000010134
- Caboolture - CSA400000001009
- Slacks Creek - CSA400000010800
- Southport - CSA400000000815
- Toowoomba - CSA400000010873
- Townsville - CSA400000010875
- Woolloongabba - CSA400000010948
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South Australia NBN
- Stirling - CSA500000010831
- St Marys - CSA500000000825
- Prospect - CSA500000000721
- Elizabeth - CSA500000010299
- Lonsdale Depot - CSA500000011058
- Greenfields Depot - CSA500000001059
- Modbury - CSA500000010574
- Edwardstown - CSA500000000296
- Port Augusta - CSA500000010706
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Victoria NBN
- Cranbourne - CSA300000010232
- Caulfield - CSA300000000170
- Ballarat - CSA300000010042
- Bendigo - CSA300000010073
- Cheltenham - CSA300000000180
- Dandenong - CSA300000010252
- Exhibition - CSA300000010316
- Footscray - CSA300000000325
- Geelong - CSA300000000339
- Hawthorn - CSA300000000391
- Horsham - CSA300000000412
- Karingal - CSA300000000445
- Kew - CSA300000000459
- Keysborough - CSA300000000460
- Kings Park - CSA300000000468
- Lilydale - CSA300000000505
- Mount Eliza - CSA300000010602
- North Balwyn - CSA300000000652
- Nunawading Depot - CSA300000001054
- Port Melbourne Depot - CSA300000001055
- Reservoir - CSA300000000738
- Ringwood - CSA300000000058
- Shepparton - CSA300000010794
- South Morang - CSA300000000809
- St Kilda - CSA300000000823
- Thornbury - CSA300000010862
- Traralgon - CSA300000010878
- Tullamarine - CSA300000010882
- Werribee - CSA300000010923
- Wheelers Hill - CSA300000010928
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Northern Territory NBN
- Darwin - CSA800000000257
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Tasmania NBN
- Launceston - CSA700000000822
- Hobart - CSA700000000406
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Western Australia NBN
- Mullaloo - CSA600000000613
- Subiaco - CSA600000000833
- South Coogee - CSA600000000808
- Pinjarra - CSA600000000699
- Kelmscott - CSA600000010455
- Katanning - CSA600000000448
- Hilton - CSA600000000405
- Geraldton - CSA600000000343
- Doubleview - CSA600000000279
- Bassendean - CSA600000000052
- Applecross - CSA600000000017
- Cannington - CSA600000000155
- Bentley Depot - CSA600000001061
- Wangara Depot - CSA600000001060
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Australian Capital Territory NBN
- Queanbeyan - CSA900000000724
- Civic - CSA900000010247
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New South Wales NBN
- Asquith Depot - CSA200000001052
- Chatswood - CSA200000000179
- Carramar - CSA200000000164
- Blacktown - CSA200000010092
- Albury - CSA200000000008
- Castle Hill - CSA200000010167
- Berkeley Vale - CSA200000000075
- Campsie - CSA200000000153
- Campbelltown - CSA200000010151
- City South - CSA200000010186
- Coffs Harbour - CSA200000010199
- Dalley - CSA200000000250
- Dubbo - CSA200000010282
- Eastern Creek Depot - CSA200000011053
- Edgecliff - CSA200000000295
- Frenchs Forest - CSA200000000332
- Glebe - CSA200000000348
- Gosford - CSA200000000364
- Grafton - CSA200000010366
- Hamilton - CSA200000010384
- Kensington - CSA200000000457
- Lakemba - CSA200000000488
- Lidcombe - CSA200000010503
- Liverpool - CSA200000010508
- Maitland - CSA200000010525
- Mayfield - CSA200000000549
- Miranda - CSA200000000567
- Mosman - CSA200000000596
- Newtown - CSA200000000647
- Nowra-Bomaderry - CSA200000010662
- Parramatta - CSA200000000685
- Peakhurst - CSA200000000689
- Pendle Hill - CSA200000010691
- Penrith - CSA200000010233
- Rockdale - CSA200000000752
- Ryde - CSA200000010770
- St Leonards - CSA200000000824
- Tamworth - CSA200000010850
- Wagga Wagga - CSA200000010896
- Windsor - CSA200000010742
- Wollongong - CSA200000010939
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Queensland NBN
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NBN
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