Latency graphs have returned to normal and we are seeing stable connections on Mobile Broadband services. If you are still experiencing issues, please reboot your equipment and give our support team a call if this does not resolve your connection. Sorry for the inconvenience.
We are no longer seeing packet loss on Mobile Broadband services. There is still some jitter with latency fluctuating on connections. We are continuing to monitor connections and will provide updates as they become available. If you are still experiencing issues, please reboot your equipment before calling support. Sorry for the inconvenience.
One of our upstream providers has identified a packet loss issue affecting the mobile broadband network and is working to implement a fix. At this stage we do not have an expected restoration time.
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